All About ACP


How to Apply

Step 1

Check Eligibility & Submit Application

Begin by finding out if you qualify.
Then apply through National Verifier.

Step 2

Claim Your Benefit

If you're approved for the ACP, you'll receive a code.
Have your code handy and call 970-375-2771 to order a new AlignTec Internet service or apply the benefit to your active service.

What Services Are Covered

The Affordable Connectivity Program through the Federal Communications Commission (FCC) provides eligible customers up to a $30/mo. credit toward Internet service. Qualifying households on tribal lands may be eligible for a discount up to $75/mo. Installation fees are not covered.

Who Qualifies

To receive the discount, households must meet income requirements or participate in certain federal programs, such as SNAP, Medicaid, or WIC. Existing Lifeline customers automatically qualify.


Frequently Asked Questions

What is the Affordable Connectivity Program (ACP)?

The ACP provides households a discount of up to $30/mo.—or up to $75/mo. if your household is on qualifying tribal lands—on Internet service. The ACP replaces the Emergency Broadband Benefit Program. It helps low-income households pay for Internet services.

What are the income requirements?

To qualify for the ACP based on income, a household must have income at or below 200 percent of the federal poverty guidelines. The guidelines for 2022 are available from the U.S. Department of Health and Human Services.

How will I receive the funds each month?

The federal government pays your Internet provider directly, so you won't receive any funds. After the ACP credit is applied, you are responsible for paying any amount that remains on your bill.

What if I have a past-due balance? Can I still apply?

Yes. Customers with past-due and collection balances are still eligible for the program.

Am I eligible if I’m currently a customer, or was one in the past?

Yes. The program is available to existing, prior, and new customers.

What if my roommate is enrolled in the program? Can I still participate?

Eligibility is limited to one discount per household. The federal government defines a household as “any individual or group of individuals who are living together at the same address and share income and expenses.” More information is available on the ACP website or on this flyer.

How long will the benefit be available?

The discount will remain available until ACP funds are exhausted.


Should you need to contact the FCC Consumer Complaint Center, visit or call 1-888-225-5322.


Affordable Connectivity Program: The Federal Communications Commission’s (FCC) Affordable Connectivity Program (ACP) provides qualifying customers a monthly discount up to $30 ($75 in tribal areas) towards broadband internet service. Visit for qualifications details and to apply. Approval and eligibility are decided by the FCC/USAC. The ACP discount is non-transferable and limited to one monthly internet discount per household. The ACP is a federal government benefit program operated by the FCC and, if the Program ends, or when a household is no longer eligible, customers will be subject to AlignTec’s regular rates, terms, and conditions.

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